TGModz ("we", "our", "us") is an independent authorized digital software reseller operating at tgmodz.com. We take the privacy of our customers seriously and are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection laws including the UK GDPR, EU GDPR, and applicable consumer privacy regulations.
This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding that data. If you have any questions, contact us at privacy@tgmodz.com.
We collect only the data necessary to operate our service and fulfill your orders. The table below outlines exactly what we collect and why.
| Data Type | What It Includes | Why We Collect It |
|---|---|---|
| Identity Data | Name (if provided), username | Order identification and support |
| Contact Data | Email address | License key delivery and order communication |
| Transaction Data | Order ID, product purchased, license tier, payment method used, payment timestamp | Order fulfillment, refund processing, fraud prevention |
| Technical Data | IP address, browser type, device type, referring URL | Security, fraud prevention, site analytics |
| Usage Data | Pages visited, time on site, click behaviour | Improving site performance and user experience |
| Support Data | Messages sent via Discord or email support | Resolving issues and improving service quality |
| Payment Data | We do not store card details. Payments are processed by third-party providers (Stripe, PayPal, crypto processors). We receive only a transaction confirmation and reference ID. | Order confirmation |
We use the data we collect strictly for the following purposes:
We will never use your data to send unsolicited marketing emails, sell your data to advertisers, or share your information with third parties for their own marketing purposes.
Under GDPR, we process your personal data under the following lawful bases:
We do not sell, rent, or trade your personal data. We share your data only with the following categories of trusted third parties, strictly to operate our service:
Software developers whose products we resell do not receive your personal data. Delivery of license keys is automated and does not require the developer to access your contact information.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:
When data is no longer required, it is securely and permanently deleted from our systems.
We use a minimal set of cookies strictly necessary for our website to function correctly and to understand how visitors use our site in aggregate. We do not use advertising or cross-site tracking cookies.
You can control or disable non-essential cookies at any time via your browser settings. Disabling cookies will not prevent you from using our store or receiving your license keys.
Depending on your location, you have the following rights regarding your personal data. To exercise any of these rights, contact us at privacy@tgmodz.com. We will respond within 30 days.
If you are located in the EU or UK and believe we have not handled your data in accordance with applicable law, you have the right to lodge a complaint with your local supervisory authority (e.g. the ICO in the UK, or your national DPA in the EU).
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, disclosure, or access. These include:
In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify affected individuals and relevant authorities in accordance with applicable law.
TGModz operates internationally and some of our third-party service providers may process data outside your country of residence. When we transfer personal data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or equivalent mechanisms.
We only use processors who provide sufficient guarantees to implement appropriate technical and organisational measures to ensure processing meets the requirements of applicable data protection law.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.
Your continued use of TGModz services after any update constitutes acceptance of the revised policy. If you do not agree with changes, you may request deletion of your account and data by contacting us.
For any privacy-related enquiries, data access requests, or complaints, please contact us:
We aim to respond to all privacy requests within 30 calendar days. In complex cases we may extend this by a further 60 days, in which case we will notify you.