Currency
Discord Join
Shop Now
FAQ

Answers Before You Buy

Search payments, delivery, products, accounts, refunds, and affiliate rules. Everything here is matched to the current store policies.

Trust

Authorized reseller, support, and safety basics

3

Yes. TGModz is an independent authorized digital software reseller. Licenses are sold with developer consent, and trademarks remain with their respective owners.

Yes. TGModz operations and support run 24/7. We do not use business-hour-only support windows.

No reseller can guarantee that. We sell actively maintained products and publish status updates, but use of game modifications carries inherent risk.

Check the Status page or Discord before purchasing.

Payments

Currency, checkout, and accepted methods

3

The default store currency is GBP (£). You can switch between GBP, USD, EUR, PLN, CAD, and AUD from the footer or checkout.

We accept Visa, Mastercard, American Express, PayPal, Skrill, BTC, ETH, USDT, USDC, LTC, Klarna, iDEAL, Bancontact, Paysafecard, Amazon Gift Card, and Bank Transfer.

CashApp is not supported.

Crypto orders are fulfilled after the payment gateway confirms the transaction. Most confirmations are quick, but network congestion can delay delivery.

Delivery

Keys, emails, and order tracking

3

Digital license keys are delivered automatically to the checkout email after payment confirmation. Most orders arrive within seconds.

Check spam and junk folders first. If the email is still missing after 10 minutes, use Order Tracking or open a Discord ticket with your order number.

Yes. Staff can resend the order confirmation to the customer email on the order. Open a Discord ticket if you need it resent.

Products

Compatibility, plans, and restocks

3

Products are for Windows PC unless a listing clearly says otherwise. Always read the product page for supported Windows versions, setup notes, and license restrictions.

It depends on the product and tier. Product cards and product pages show the available variations, such as 7D, 30D, or Lifetime.

If a product is out of stock, enter your email on the product card. When stock is available again, TGModz sends a restock notification automatically.

Account

Orders, security, and affiliates

3

Guest checkout is available, but an account makes it easier to view orders, licenses, invoices, security settings, and support history.

Yes. Go to Account, then Security, and set up two-factor authentication with an authenticator app.

Affiliate enrollment is manual and requires an application. Apply from the Affiliate page. Submitting an application does not guarantee approval.

Refunds

Eligibility, disputes, and chargebacks

3

We assess refund requests on a case-by-case basis against the criteria below. Submitting a request does not guarantee approval - our team will investigate every case thoroughly before issuing a decision.

Eligible for Refund
  • Key was never delivered to your email after payment confirmed
  • Key is technically invalid and cannot be activated on the developer's platform
  • The product was listed incorrectly and does not match what you received
  • Duplicate charge occurred for the same order
  • Order was placed but product was out of stock and no alternative was provided
  • Technical issue on our platform prevented delivery
Not Eligible for Refund
  • Key has already been activated or redeemed
  • You changed your mind after purchase
  • Your device does not meet the product's listed system requirements
  • The product was detected or banned due to misuse or user error
  • More than 24 hours have passed since the purchase date
  • The key was shared with or used by another person
  • You violated the software developer's terms of service
  • The issue is caused by a game update - not TGModz or the developer

Read the full Refund Policy before opening a request.

Order and payment disputes must be raised with TGModz within 48 hours of purchase. Contact us before filing a chargeback so we can investigate and resolve the issue directly.

Detection events are a known risk with game modifications. Refunds are not available for detection events that happen after purchase when the product was working at the time of sale.

No matching answers

Try another keyword or open a Discord ticket for direct help.

Still Need Help?

Open a Discord ticket and include your order number, checkout email, product name, and screenshots if you have an error.

Open Discord